Admin & Operations Officer
Job Overview
The Admin & Operations Officer manages administrative processes and office operations, ensuring smooth day-to-day functioning and compliance with company policies.
Key Responsibilities
- Oversee office administration, procurement, and facilities.
- Maintain asset and inventory records.
- Ensure that all office equipment, devices, and infrastructure are in good working condition, with timely repair and preventive maintenance as required.
- Organize and manage logistics, documentation, and credentials for national and international travel for team members when needed.
- Collaborate with internal teams to facilitate effective communication and ensure access to necessary resources.
- Ensure compliance with company policies and legal requirements.
- Liaise with vendors, service providers, and regulators.
Qualifications & Skills
- Bachelor’s degree preferably in Accounting, Finance, or related field or equivalent practical experience.
- 2–4 years of admin/operations experience.
- Strong organizational and vendor management skills.
- Ability to multitask and coordinate across teams.
IT Officer
Position Overview
The IT Officer manages the company’s IT infrastructure, security, and assets, ensuring smooth operations across systems, networks, and devices.
Key Responsibilities
- Maintain IT systems, networks, and hardware assets.
- Monitor and ensure cybersecurity and data protection.
- Provide technical support to employees.
- Maintain IT asset inventory and procurement.
- Ensure compliance with IT policies and data regulations.
Qualifications & Skills
- Bachelor’s degree preferably in IT, Computer Science, or related field or equivalent practical experience.
- 2 years of IT administration experience.
- Knowledge of networking, hardware, and cybersecurity.
- Strong troubleshooting and problem-solving skills.
Front Desk Associate
Position Overview
The Front Desk Associate is the first point of contact for employees, clients, and visitors, ensuring professional reception and administrative support.
Key Responsibilities
- Manage reception desk, calls, and visitor coordination.
- Maintain front office records and correspondence.
- Support scheduling, meeting arrangements, and travel bookings.
- Assist in handling incoming/outgoing mail and documentation.
- Provide administrative support as required.
- Support People Ops in onboarding and employee logistics.
Qualifications & Skills
- Bachelor’s (completed or final year) preferably in a Business or Finance-related field or equivalent practical experience.
- 1 or more years of front desk/reception experience.
- Good communication and interpersonal skills.
- Proficiency in MS Office.
People Operations Associate
Position Overview
The People Operations Associate supports HR operations, employee lifecycle management, and people engagement initiatives. This role ensures the smooth execution of HR processes and acts as a point of contact for employees.
Key Responsibilities
- Support recruitment, onboarding, and induction programs.
- Maintain HR records, contracts, and compliance documentation.
- Communicate and revise company policies to ensure consistency and compliance.
- Coordinate employee training, events, and engagement activities.
- Provide day-to-day people operation support to employees.
Qualifications & Skills
- Bachelor’s degree preferably in HR, Business, or related field or equivalent practical experience.
- 1 year of relevant experience.
- Knowledge of HR policies and labour law.
- Strong organizational and interpersonal skills.
Corporate Communication Officer
Position Overview
The Corporate Communication Officer manages internal and external communication, ensuring the company’s brand voice is consistent, engaging, and impactful. This role supports employer branding, public relations, digital storytelling for fintech products, and actively explores external growth opportunities to enhance Citytech’s visibility and influence in the fintech ecosystem.
Key Responsibilities
- Develop content for internal and external communication.
- Manage social media, website, and press releases.
- Support event planning and company-wide announcements.
- Ensure alignment of communication with company values and vision.
- Partner with leadership for branding and PR opportunities.
- Explore external growth opportunities through partnerships, industry networks, and media outreach.
Qualifications & Skills
- Bachelor’s degree, preferably in Communications, Marketing, or related field, or equivalent practical experience.
- 2–4 years of experience in corporate communication, PR, or branding.
- Excellent writing, editing, and digital content skills.
- Understanding of fintech or tech communication trends preferred.
- Strong networking and relationship-building skills.
Finance Associate
Position Overview
The Finance Associate manages day-to-day financial transactions, bookkeeping, and reporting, ensuring accuracy and compliance with accounting standards.
Key Responsibilities
- Record daily financial transactions and reconcile accounts.
- Prepare monthly/annual financial statements.
- Ensure timely vendor payments and payroll processing.
- Handle tax filings and compliance documentation.
- Support audits and financial reviews.
Qualifications & Skills
- Bachelor’s degree, preferably in Accounting, Finance, or related field, or equivalent practical experience.
- ACCA, CPA, CA (semi-qualified or qualified), or other recognized accounting certifications are an added advantage.
- 2–4 years of accounting experience.
- Knowledge of accounting software and tax compliance.
- Familiarity with Nepal Financial Reporting Standards (NFRS).
- Strong attention to detail and numerical accuracy.